I.T. Outsourcing
Whether you are in the office of CLO or you are in Learning & Development, HR, Operations, Marketing, OR you are an IT outsourcing client or consultant, you will find MKTinsite Training and Coaching to be a valuable extension of your firm.
Mala Speaks from Experience, not from a Training Manual!
- Mala combines her upbringing and education in India, and a business degree, training certification and corporate leadership experience in America to bring to life key concepts in communicating through the cultural lens of India and America
- Mala learned to bridge the gap, and now, she wants to share her experience with others
- What Mala teaches helps professionals in IT outsourcing build stronger relationships based on understanding
- Mala has brought this training and coaching to over 1,000 IT professionals since 2007
Market need has placed IT outsourcing at the forefront in this global economy. Gone are the days when you were just an IT expert focused on doing the best in technical disciplines. You are now not only a technical expert but a consultant using IT to solve business problems – so you need to know your client’s business and become fluent with solutions. Technical professionals with significant experience are put in the role of dealing with clients in a different “corporate culture” without much time for preparation. How does one effectively communicate, facilitate meetings, present messages, negotiate, while being assertive and consultative?
Clients are looking for Trusted Partners – individuals who are good communicators, who are pro-active, anticipating business problems and building the confidence to come up with optimal solutions.
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