How to Be Consultative in Business Interactions

TITLE: Consultative Thinking – How to Become a Business Consultant
COURSE #: L6
DURATION: 2 Days (Duration can be customized to client’s needs)

Clients look to vendors to support their navigation through changing business landscapes and to accomplish business results. Transactional thinking, task orientation, and passive order-taking alone do not translate to customer satisfaction, loyalty or retention.

Consultative Solutions – How to be consultative in business interactions?

This course is unique because in a short time it also teaches short cuts to using brokerage analyst reports to understand client industry and business results, and how to align your work with client goals. That is, you are not working in a vacuum.

We start by addressing ways for clients to better understand business issues. MKTinsite has developed a 7-Step Process to transform your approach in any client situations. The class will focus on a “consultative” approach to business that enables professionals to better understand business issues and offer customer-driven solutions and communications. Many case studies will be provided to practice the key learnings. This class has had great success among clients, both onsite and online. For example, in 2 consecutive 2-hour Webinar sessions, the instructor drew 100% participation and inspired a final case study presentation by participants.

Workshop topics covered include:

• Analysis and discussions
• Defining your clients and your role
• Understanding client needs and expectations
• Delivering results
• Working strategically with people
• Managing client interaction
• Unique problem-solving techniques

Who is it for?

Professionals working with clients — marketing, Project Managers, I.T. professionals.

We’re here to help!

Contact an executive training consultant today to discuss how to become a business consultant.